Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Our team of techs will do their best to respond to your support enquiries in up to 1 hour. If, however, the situation you have come across calls for assistance from the Admin =Team,= we will address the ticket to the person in charge and will post a note to let you know.

  • Top quality support service
  • Top–class Client Assist Service

  • We provide you with around the clock client support via a turbo–fast ticket solution incorporated into your Control Panel. You’ll be able to e mail us anytime about any of the software applications that come pre–installed on the virtual server, this includes the desired Linux OS version, the server admin panel and our custom created Web Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • A detailed and frequently updated collection of articles is incorporated into our in–house built Web Control Panel. It offers quick tips about how to conduct all of the general web site administration jobs. The Help section presents extensive how–to article tutorials and step by step video training. You can gain access to the Help section by clicking the Help or Video buttons in the upper right part of each Control Panel section.