Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing high–quality support on time is our top priority, so that we back up each cloud hosting packages plan with a 1–hour ticket reaction warranty. The moment you submit a ticket or drop an email, our customer customer assistance crew will try all they possible can to present the most adequate answer to your issue and to provide you with help and advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you possibly have relevant to our products and services. We’ve got technicians working on daily basis to generate assistance at any time when needed. Feel free to use the ticketing system or drop a message whenever you want, alternatively you can pick up the phone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need assistance while working on your sites within the Control Panel, you are able to always press the Help control key and locate your issue in the listing of content articles that will appear. We have as well turned much of the articles into educational videos. The list of educational videos will show up if you click on the Videos option located in each section.