Service Uptime Guarantee in Cloud Hosting
If you obtain a cloud hosting plan through our company, we ensure that your web sites will be up and running at least 99.9% of the time. We've basically eliminated the web hosting server downtime by using a state-of-the-art cloud hosting platform where individual groups of web servers handle every aspect of the overall service - files, databases, e-mails, etc. In this way, when there is a problem with a web server, the other machines in the cluster will simply take over and your sites will not be affected in the slightest. To avoid any infrastructure problems, we also have diesel-powered backup generators and several independent Internet providers. Experienced admins keep track of the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every semi-dedicated server package obtained through our company. You can forget about your website being offline for whatever reason since we use a top-notch cloud internet hosting platform with a custom-built load balancing system. Instead of handling everything on just a single server and risking one service to take everything down, we have allocated the numerous services among their own sets of servers. Put simply, your databases, files, e-mails, stats, and so forth, are handled by different clusters, so the failure of one machine will have no effect on the overall service or on your websites. A variety of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We've got software and hardware firewalls and a competent team of admins to check on the incoming & outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS Web Hosting
Our Virtual Private Server plans include a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel backup generators. In addition, we employ new hardware for the physical web servers where the VPS accounts are set up to steer clear of any possibility of hardware failure and each part has been tested substantially. The security of your data is ensured by using enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites are going to be up and running virtually without any disturbances. Our skilled admins will resolve promptly any software issue which may show up, so even if there's an issue with another virtual private server account on the physical hosting server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide you with a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated plans include a 99.9% web server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test out every server thoroughly before we hand it over to the client and we work with new hardware components to prevent any possibility of hardware troubles. Any unforeseen software problems will be resolved at once by our system admins as they monitor all of the web hosting servers 24/7. To avoid infrastructural problems, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your websites are flooded, we can respond immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your Internet sites.