Despite the fact that this is not the keyaspect to identify a trustworthy cloud hosting supplier from a bad one or a reseller from a real supplier, being able to call and speak with a live person is a sign that you are not using the services of a one-person service provider and that you'll be able to get in touch with someone when you need support. The phone support for website hosting services may range from common to professional, which means that the problems which can be resolved with a call differ based on the particular company. Generally, these issues are simpler and feature billing or first level tech issues since more complex matters usually need a support ticket where both you and the system administrators can follow what's going on with a particular situation. However, having the option to phone call your supplier can save you considerable time and efforts for the multitude of tiny problems that will eventually appear when you manage your web hosting account.

Phone Support in Cloud Hosting

All of our cloud hosting plans offer telephone support fourteen hrs a day even on public holidays, which means that if you don't have an account yet, you will be able to phone us and find out more about our solutions or if we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you will be able to contact the telephone number which is closer to you. In case you're a current customer, we can assist you in a timely manner with all of the general and billing issues as well as with multiple tech matters so as to save you time and efforts - we are aware of the fact that sometimes it's easier to talk to a live person so as to get things done without delay. Of course, some matters simply cannot be managed on the telephone, so if this is the case you are able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs daily as a part of the support services for each semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, still for all of the billing, general or minor technical issues you can always call us and we'll assist you instantly so as to save you the time you'll have to spend on creating a support ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our top-notch cloud platform or you will be able to get any other general information about our semi-dedicated solutions. We now have local numbers in the United States, the UK and Australia along with a global number, therefore you will be able to call the one that is nearer to your region.