A 99.9% Server Uptime
Our cloud hosting system is based on a stable, high–end hardware configuration and a heavily modified variation of Linux. That is why, no matter what your web site is, or how many website visitors you have, or even if there’s a distributed denial–of–service assault, our machines will remain up and running and your sites will remain visible online.
All cloud hosting packages plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is crucial to also build your own network infrastructure. For this reason, we set up a custom–configured internal network in all our data centers. Based on first–rate Juniper routers and switches, our internal network allows for mind–bogglingly fast data transfer rates and is also fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, regardless of which hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash at stake, you cannot feel really safe. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel content with our service or if you would like to use a more robust hosting solution, like a Linux VPS web hosting or a dedicated servers hosting packages – we will give you a full refund, without secret fees or return charges.
24/7 Technical Support
If you’ve ever had to wait around for hours for an answer, you know how irritating this can be, particularly if your site is on the line. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they will reply to you within an hour. And the best part is that their average response time is less than 20 minutes!